STRAIGHT ANSWERS BEFORE YOU BOOK
Big Tiki Tours FAQ
Planning a tiki boat day should be easy. Here are clear answers about booking, group size, BYOB, kids, pets, weather, parking and what to expect on the water.

QUICK ANSWER
The quick version.
Big Tiki Tours offers private captained boat trips from The Westin Cape Coral Resort at Marina Village. Tours start at 90 minutes, BYOB is welcome, groups can be up to 12 guests subject to charter requirements, and free parking is available.
Booking & Groups
Where do Big Tiki Tours depart from?+
Big Tiki Tours departs from The Westin Cape Coral Resort at Marina Village in Cape Coral. Free parking is available. Your booking confirmation will provide the exact dock, meeting time and arrival details for your trip.
How many guests can come on a Big Tiki tour?+
Big Tiki Tours can accommodate groups of up to 12 guests, subject to charter requirements. For groups above six passengers, the charter structure may require a bareboat agreement. Call if you want help understanding the setup for your group.
Are Big Tiki tours private?+
Yes. Big Tiki trips are designed as private experiences for your group, so you are not being mixed into a public sightseeing crowd.
How long are the tours?+
Local tours start at 90 minutes. Big Tiki also offers longer experiences including sunset cruises and full-day island adventures. Use FareHarbor to see the current trip lengths and live availability for your date.
What kinds of trips can we book?+
Choose from local Cape Coral tiki cruises, sunset cruises, private group outings, wildlife sightseeing, island adventures toward Sanibel, Captiva and Cayo Costa, and select trips to Slipaway Food Truck Park.
On Board
Can we bring our own food and drinks?+
Yes. Big Tiki Tours is BYOB. Bring the food and drinks your group wants. Big Tiki does not provide alcohol.
What is provided on the boat?+
The current Big Tiki FAQ lists ice, coolers, bottled water, towels and bug spray as provided items. If something is especially important for your trip, call before departure to confirm it is available.
Do the boats have a bathroom?+
Yes. An onboard bathroom is available, which makes longer cruises and full-day outings more comfortable for families and groups.
Can we play our own music?+
Yes. The boat has Bluetooth sound so your group can play its own music. Your captain can also provide music if you would rather keep things simple.
How fast does the tiki boat cruise?+
The current Big Tiki FAQ says the boat typically cruises at about 5 knots depending on the location. The relaxed pace is part of the sightseeing experience.
Kids, Pets & Captains
Are children allowed?+
Yes. Children are welcome. Tell us when children are in your party so we can confirm the current life-jacket requirements and make sure your family is prepared before departure.
Are pets allowed?+
Please call before bringing a pet. Big Tiki may allow smaller, well-behaved dogs with advance approval so the crew can confirm the right setup for your trip.
Can we fish during the tour?+
No. Fishing is not permitted on Big Tiki Tours trips.
Are the captains certified?+
The current Big Tiki FAQ states that Big Tiki captains are USCG certified. For bareboat charters, captain selection and charter requirements can vary by group size.
Weather & Policies
What happens if it rains or the weather turns bad?+
The tiki boat has a retractable roof that can help keep guests dry during passing rain. The captain makes the final weather and safety call. If conditions are not suitable for a safe, enjoyable trip, Big Tiki will contact you about the next steps.
What is the cancellation policy?+
The current published policy provides a full refund or credit with at least five days notice and a full refund or credit when Big Tiki cancels because of weather or another unforeseen issue. If trip insurance is purchased, the current policy says cancellation is allowed up to 24 hours before departure. No-shows are charged in full. Always review the terms shown during checkout because booking policies can change.
Can we reschedule our trip?+
Call Big Tiki Tours as soon as possible if you need to change the date or time. The team will do its best to accommodate a new option based on availability and the terms attached to your reservation.
Should we tip the captain?+
Tipping is appreciated when your captain gives your group a great experience, but it is not presented as a required booking fee.

WHERE TO MEET
Start at The Westin in Cape Coral.
Big Tiki Tours departs from The Westin Cape Coral Resort at Marina Village. Free parking is available, and your booking confirmation will tell you exactly where and when to meet your captain.
BOOKING TERMS
One important note about policies.
Booking and cancellation terms can change. The booking checkout is the final source for the terms attached to your reservation. Call us if you want help before booking.
STILL WONDERING?
Still have a question before you book?
Call Big Tiki Tours and we will help you choose the right trip, confirm group details and answer anything specific to your crew.